Contact Us
Whether you have a question about one of our casino reviews, want to flag something we may have missed, or simply want to understand how we work, this is the right place to start. The team behind Australia Casino is made up of independent researchers focused on helping Australian players find reliable, fairly run online casinos — and we take feedback seriously.
What You Can Reach Us About
We welcome messages from readers, and we try to respond to every one. Common reasons people get in touch include:
- Review accuracy — If you believe a fact in one of our casino or pokies reviews is out of date or incorrect, let us know. We review our content regularly, and reader input genuinely helps.
- Casino suggestions — If there is an offshore casino accepting Australian players that you think we should look at, we are always open to hearing about it.
- Editorial queries — Questions about how we score casinos, assess bonuses or evaluate payment methods are always welcome.
- Partnership and affiliate enquiries — If you represent a casino brand or affiliate network, you can reach out via the contact form. Please note that commercial relationships do not influence our editorial ratings — operators cannot pay for a higher position.
- General feedback — If something on the site is hard to use, confusing or broken, we want to know.
What We Are Not Able to Help With
It is worth being upfront about the limits of what we can do:
- We are an independent comparison and review site — not a casino operator. We cannot access your casino account, process withdrawals, reverse decisions or mediate disputes directly with a casino on your behalf.
- If you are having a problem with a specific casino, the fastest resolution usually comes from contacting that casino's support team directly. Most of the sites we review offer live chat around the clock.
- We do not provide legal or financial advice.
If you are concerned about your gambling habits, our Responsible Gambling page lists free support services available to Australians, including the national helpline and self-exclusion options.
How We Handle Your Message
Messages are reviewed by the editorial team, typically within a few business days. We do not share personal contact details with third parties, and we will only use your message to respond to your enquiry. For full details on how we handle data, see our Terms and Conditions.
A Note on Our Independence
Australia Casino earns revenue through affiliate arrangements — if you visit a casino through a link on this site and create an account, we may receive a commission. This never determines our ratings or the order casinos appear in. Our editorial assessments are based on research, not on what operators pay. You can read more about who we are and how we work on our About Us page.
Responsible Gambling Reminder
All casino sites listed on Australia Casino are offshore operators. Australian law does not license online casino operators domestically, so all real-money play takes place on sites licensed in other jurisdictions. Players must be 18 or older to gamble. If gambling is causing harm, free confidential support is available through the National Gambling Helpline on 1800 858 858, or visit our responsible gambling guidance for more options.